Appointments

There are several ways to get the medical advice you need.

If you are unwell and need to be seen the same day, please contact the practice. One of our doctors will discuss your condition with you and advise accordingly. If appropriate, the GP will arrange an urgent appointment for the same day.

Appointments are available throughout the day during our opening hours and can be booked online, by telephone or in-person at the Reception desk. Please select one of the below appointment types, to get the best suited help on time.

For non-urgent issues, please follow the guidelines below and choose the right service, which can help you without any appointment. This will help us being more efficient and making an appointment available to you when you need it the most.

Pharmacy

Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.

The 35 conditions which can be treated at home with advice from the pharmacist include:

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

FIND A PHARMACY

Online Consultation

Get help from your GP with Klinik! You can submit any medical query, including an appointment request.

GP Online Services

Book an appointment with your GP, nurse or clinician at a time that suits you. Sign in to your registered GP online service.

NHS App

Call the Practice

Appointments can be booked by calling the practice during working hours

Save the call to the surgery and make the best use of pharmacy, if your concern is of a non-urgent nature.

Call the practice

Why does the receptionist need to ask what’s wrong with me?

Our reception staff are important members of the practice team and it has been agreed they should ask patients ‘why they need to be seen’.

We have trained our reception staff to ask certain questions to help make sure you receive the most appropriate medical care from the most appropriate health professional at the most appropriate time.

FAQs

What are the timings for routine appointments?

Appointments are available throughout the day during normal opening hours.

Does the practice offer routine appointments on weekday evenings and on weekends?

The practice offers extended hours from Monday to Thursday 18:30 - 19:00.

Additional routine evening , Saturday & Sunday appointments are now available with GPs and Practice Nurses in Bracknell and Ascot. Appointments are pre-booked and can be booked through your usual GP surgery. Please note this service cannot accept walk-in patients.

Please see the extended access leaflet for more information.

Telephone appointments

Telephone appointments are available from a number of sources – doctor, nurse, Pharmacist, Paramedic etc.

It would be helpful if you explain the nature of your query to the receptionist who will then be able to advise you who to contact and when they may be available.

Chaperones

If you would like a chaperone to be present during an intimate physical examination, please let us know.

We have specially trained staff members who are trained in this regard, if they are not available at the time of your appointment, you may need to re book your appointment.

KNOW WHERE TO GO

Consider the range of services available to you and use the NHS responsibly.

Care at Home

Care at home

Be prepared to care for yourself with a well-stocked medicine cabinet and plenty of rest

cough or cold
upset stomach
pain or headache
cuts and grazes
sore throat (but if for two weeks or more contact your GP)

For health advice,

Visit nhs.uk

Pharmacy

Pharmacist

Ask for advice on ailments, medicines and healthier living

queries about medication, dosage, type or suitability plus urgent requests or if related to hospital discharge
repeat prescription
sore eyes (but if persists go to optician)
runny nose
diarrhoea
bite or sting

Find a Pharmacy