Patient News

Enhanced Access Service - October 2022
21 Sep, 2022

As of 1st October 2022, the extended hours and enhanced access services, which up until now have been delivered separately, will combine into one Enhanced Access Service, commissioned by our PCN, Bracknell & District and available to all patients within Waterfield Practice, Binfield Practice, Easthampstead Surgery, Great Hollands Surgery and Sandhurst Group practice.  

For the time being, the service will continue to be subcontracted to the current provider, Berkshire Primary Care (BPC), and from the existing site, Boundary House Surgery, Bracknell, within the hours of 6.30pm to 8pm Monday to Friday and 0900 to 1700 on Saturdays.  

We ask our patients to please take note that the new enhanced access service will not be running on Sunday, which is a change to the current provision. However, we will be working in partnership with BPC to develop additional clinics in line with national NHS campaigns and our population health insights, such as cancer screening, health checks and women’s menopause support clinics. Full details and prior notice of these clinics will be given to patients.  

The Enhanced Access Service offers our patients the same primary care services, such as GP face to face and telephone consultations, nurse, phlebotomy and healthcare assistant appointments, to meet our patient’s healthcare needs. Please ask our patient services staff when you call the practice for an appointment about the Enhanced Access Service should an appointment out of core practice hours (0800 to 1830), be more convenient to you. 

Surgery closed for bank holiday – 19 September
14 Sep, 2022

Monday 19 September, the date of Her Majesty Queen Elizabeth II’s State Funeral, will be a national bank holiday. As a result, the surgery will be closed. 

If you have an appointment booked with us for Monday we will contact you to make alternative arrangements. Please bear with us while we contact patients individually – do not call us direct.

If you need health support over the weekend or during the bank holiday visit https://111.nhs.uk/ or call NHS 111. You will be directed to the most appropriate health service in a timely and safe way. 

Thank you for your patience and understanding during this time.

Help us help you get the right urgent care and support
17 Jun, 2022

Frimley Health has launched a new electronic patient record system that is affecting the Accident and Emergency (A&E) departments at Wexham Park and Frimley Park Hospitals. Safety remains paramount, so please be patient with the staff. Waiting times are likely to be longer than usual. 

Unless it’s an emergency remember there are lots of alternatives for you to make use of:

  • Visit your local pharmacy
  • During the day contact your GP practice via online consultation or phone
  • Contact NHS 111 online, www.111.nhs.uk or dial 111. If you are calling NHS 111, please be patient. NHS 111 may advise you to contact your GP or its out-of-hours service or attend the Bracknell Minor Injuries Unit.
  • For minor injuries, such as sprains and strains, suspected broken limbs, or minor head injuries, visit the Minor Injury Unit at Brants Bridge in Bracknell or the High Wycombe Urgent Care Centre – open 8 am-8 pm 7 days a week.

Anyone with a life-threatening condition should call 999. Help us to help you by seeking alternatives to A&E where it is safe to do so.

Covid and Flu Vaccinations 2022-23
7 Sep, 2022

Our COVID vaccinations are being offered with other surgeries via Berkshire Primary Care at Waitrose Sports and Leisure Centre, Willoughby Road, Bracknell RG12 8FP 

Please watch the news section on this website for details of any national eligibility changes or walk-in availability. 

If you wish to ring and book you can do so by calling Berkshire Primary Care on 01344 233300 and select option 1.


Covid Booster and Flu Update 2022:

Text messages and phone calls have started for those aged 65+ inviting them for their Covid and Flu vaccinations.

Currently patients over 70 can book any date from 12th September.

Patients aged 65 and over will be approximately 4 to 6 weeks after this date.

Patients under 50-65 will receive an invite in due course.

Patients who are at clinical risk should receive an invite in the next 14 days to book

Should you not receive an invitation and are 70 and over please call 01344 233300 to book

We would encourage patients to have both COVID & Flu vaccinations together.

All vaccinations will be at Waitrose Sports and Leisure Centre, Willoughby Road, Bracknell RG12 8FB

A minimum of 91 days must have elapsed between Covid vaccination, and patients should be at least 28 days clear of a positive Covid result or symptoms prior to vaccination.

Welcome to the new website
17 Jun, 2022

Welcome to Great Hollands Practice's new WEBSITE, we hope you will find it informative, useful and we welcome your feedback about it. We will try to keep it up to date as possible with surgery changes such as new patient services available to you, Covid changes and vaccine news and latest news.

Covid-19 Booster Vaccination
13 Dec, 2021

The NHS vaccination programme will offer every adult the chance to book a covid-19 booster vaccine by the end of the year to protect the nation against the Omicron variant.

As part of the biggest and fastest vaccine programme in health service history, online bookings are available for all those in their 30s and above from today.

The best way to get your vaccine is by booking online at www.nhs.uk or by calling 119 – please do keep checking availability as appointments are loaded onto the system every day. The website and phoneline are understandably very busy and we thank you for your patience when booking.

The national booking service will then open up to everyone aged 18 and over from Wednesday this week.

The NHS is prioritising bookings for boosters and is urging people to book a slot to guarantee their vital jab. Some sites offer walk-in appointments where no appointment is needed. Please check here for clinics with walk-in availability and their opening hours www.happyhealthylives.uk/vaccinationdrop-ins

GP teams have been asked to clinically prioritise their services to free up maximal capacity to support the covid-19 vaccination programme, alongside delivering critical appointments such as cancer, urgent and emergency care. This might mean that for some people, routine appointments are postponed as part of the national mission to roll out boosters.

Scientists are very concerned about the spread of Omicron due to the speed with which it spreads and because two doses do not appear to provide much protection but thankfully, a booster dramatically improves this.That is why the Government has asked the NHS to prioritise boosters over other routine care.

We appreciate your support and understanding – and urge you to come forward for your vaccination as soon as possible.

Changed Telephone Systems
17 Jun, 2022

Following patients feedback we have changed the way our telephones are operating.

Please listen carefully to the new options and select the correct one. The new system may involve seeing a member of our multi disciplinary team which includes clinical pharmacy, first contact physiotherapy, nurses, health care assistants and others relevant to your enquiry, and, meaning you will get to see the right clinician in a timely manner. 

Please be assured GP appointments have always been available and numbers remain the same as pre covid however demand has increased by 20%. 

We welcome feedback and you can follow our Primary Care Network Facebook page.

Infection prevention control guidelines to remain in place
17 Jun, 2022

The highest priority for the NHS remains the safety of staff, patients and visitors. While COVID restrictions will end in many settings in England from 19 July, everyone accessing or visiting healthcare settings must continue to wear a face covering (unless they are exempt) and follow social distancing rules.

Public Health England’s infection prevention control guidelines and hospital visiting guidance are therefore set to remain in place for all staff and visitors and across all health services including hospitals, GP practices, dentists, optometrists and pharmacies to ensure patients and staff are protected.

Read the infection prevention control guidance for further details.

Coronavirus (COVID-19)
17 Jun, 2022

Advice in your region:

England | Scotland | Wales | Northern Ireland | Ireland

Get the latest NHS information and advice about coronavirus (COVID-19).

Check if you or your child has coronavirus symptoms

Find out about the main symptoms of coronavirus and what to do if you have them.

Self-isolation and treatment if you have coronavirus symptoms

Advice about staying at home (self-isolation) and treatment for you and anyone you live with.

Testing and tracing

Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.

People at high risk

Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.

Social distancing and changes to everyday life

Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.

GOV.UK: coronavirus – guidance and support

Government information and advice.